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DTDC Full Form, Desk to Desk Courier & Cargo and History, Types of Courier Services Provided & FAQ

DTDC Full Form:- DTDC stands for Desk to Desk Courier and Cargo. Indian courier delivery service provider Desk to Desk Courier and Cargo, better known as DTDC or DTDC Express Limited is based in Bangalore, Karnataka. About 12 million shipments are processed every month. Being one of the top courier companies in India. In India, it has the largest fleet of couriers and the widest network coverage.

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The full form of DTDC is Desk to Desk Courier and Cargo. DTDC Express Limited, headquartered in Bangalore, Karnataka, is an Indian courier service firm. DTDC provides services in more than 240 countries across the globe with the help of strategic alliances with leading global companies. In 2012, it acquired a majority stake in Eurostar Express of the United Arab Emirates. In 2013, DTDC acquired Nikkos Logistics Pvt Ltd. acquired. It entered into a strategic partnership with Europe’s leading logistics player ‘Geopost’, the express arm of La Poste Group.


DTDC: Desk-to-Desk Courier and Cargo

DTDC was established in 1990 and is headquartered in Bangalore. So, It has more than 430 operational facilities distributed across India with 7 Zonal Offices, 20 strategically located Regional Offices and 7 Zonal Offices. Through its strategic tie-up with the DPD group of Geopost, Europe’s second-largest parcel delivery company, DTDC has now begun the process of transforming its identity from an express document player to an integrated parcel-driven business.

The company is now renaming the brand to DTDC Express Limited as part of its Vision 2020 program which focuses on increasing its expertise in the logistics industry. The brand makeover aims to portray DTDC as a full-service express logistics provider that adds substantial value to markets across the globe. Through its wide network of over 10,500 franchisees, DTDC Express Limited has a presence in over 500 district headquarters and services over 10,500 pin codes, handling over 12 million shipments every month.

Through its own operations, joint ventures and commercial partners, DTDC Express Limited supports 240 overseas sites across the globe including USA, UK, Canada, UAE, Hong Kong, Australia, China and all Asian countries. The success of the network in DTDC is largely the result of the efforts of its employees. It is made up of a family of 35,000 members who are dedicated to the spirit of service including employees, franchisees and their associates.

History of DTDC Full Form

DTDC’s journey through the years has been filled with achievements, innovations and pushing the boundaries time and again. With several initiatives to its name, DTDC has continuously worked to not only grow as a company but also to set new industry benchmarks. DTDC was established in 1990 by the CMD and was incorporated as a Private Limited Company. Later in 1994 it was transferred as a public limited company and started growing worldwide and had its first international expansion in the year 2000 in the US, UK and Dubai. It kept growing and in the year 2003, its revenue crossed and crossed 100 crores. 200 crores in 2007. Also, Reliance ADAG (Reliance Anil Dhirubhai Ambani Group) made a private equity investment in DTDC.

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The Premium Express Products (PEP) portfolio was launched in 2008. Supply Chain Solutions, a part of DTDC, was established with an emphasis on offering cargo services through surface, air and rail modes. Under its aegis, DTDC Retail Limited established DTDC New World, which runs a chain of convenience stores and aims to make life easier for customers by providing a variety of services. In 2015, the new brand identity of DTDC was launched with the help of the DPD (Dynamic Parcel Distribution) group, a key partner. In addition to a new co-branded identity, the brand name was changed to DTDC Express Limited (formerly DTDC Courier & Cargo Limited). It set up its first state-of-the-art automated centre in Hyderabad before moving to Delhi.

DTDC Full Form

Types of Courier Services Provided

So, The services provided by DTDC are wide-ranging both inside and outside India. Any package sent through DTDC can be tracked in real-time using the tracking number provided by them.

Their major courier services include:

  1. Domestic Service – Countrywide Courier Service
  2. International Services – Courier service between 2 countries
  3. Premium Express Service – Express delivery service for documents as well as parcels and confirm delivery with tamper-proof security
  4. Priority Service – Priority services through road or air
  5. Supply Chain Solutions – Provides end-to-end distribution solutions
  6. Warehousing Services – Designed for logistics and package holding.

Types of Freight Services Provided

Also, DTDC offers a variety of shipping options to deliver packages anywhere in the world. Depending on the destination, urgency of delivery, budget etc., their customers can choose air, sea or road transport for their courier.

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Some of their most popular freight services are listed below:

  1. DTDC Air Services – This service is mainly used by DTDC customers to deliver important documents. Pre-clearance records and delivery proofs for the service are provided by DTDC.
  2. DTDC Sea Air Services – This service includes both customs clearance and speedy delivery of shipments at affordable rates.
  3. The DTDC Ocean Freight Services – Documentation Services and Custom Brokerage covered by DTDC
  4. DTDC Project Cargo Service – Service for Dangerous Packages
  5. DTDC Retail Services – Retail services include travel, mobile recharge, utility bill payments, DTH renewal etc.

Objectives of DTDC Full Form

Here are some of the objectives of DTDC:

  1. So, Providing a reliable and efficient door-to-door delivery service for individuals and businesses.
  2. To offer a range of services including domestic and international courier delivery, cargo transportation, warehousing and distribution, and e-commerce fulfilment.
  3. To continuously improve the quality of service offered to the customers through the use of advanced technology and processes.
  4. To expand the company’s operations and reach both in India and internationally.
  5. To contribute to the economic development of the communities in which the Company operates.
DTDC Full Form

DTDC coverage

Also, DTDC (Door-to-Door Cargo) has a strong network of service points in India and across the globe, which enables it to offer a comprehensive delivery service to its customers. In India, the company has over 10,000 DTDC Full Form service points and covers all major cities and towns. DTDC has a presence in over 240 countries across the globe, with a network of partners and service points in many of the countries.

Functions of DTDC

Some of the functions of DTDC include:

  1. Domestic and International Courier Delivery: DTDC provides courier delivery services for both domestic and international shipments. This includes pickup, transportation, and delivery of packages and documents to destinations around the world.
  2. Cargo Transportation: DTDC also provides cargo transportation services for the transportation of large shipments and goods. This can include air, sea and land transport.
  3. Warehousing and Distribution: DTDC provides warehousing and distribution services to help businesses store and manage their inventory and fulfil orders.
  4. So, E-commerce Fulfillment: DTDC provides e-commerce fulfilment services to help online retailers manage their orders and shipments. This may include order processing, packing and delivery.
  5. Customer Service: DTDC has a team of customer service representatives available to assist customers with queries, tracking shipments and resolving any issues that may arise during the delivery process.

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Limitations: DTDC Full Form

Some possible limitations of DTDC may include:

  1. Limited Coverage: DTDC has a strong network of service points in India and across the world but may not have a presence in all locations. This may limit the Company’s ability to serve customers in certain areas.
  2. Reliance on third parties: DTDC relies on third-party partners and carriers to handle a portion of its shipments. Which could potentially lead to delays or other issues if those partners are unable to deliver as expected.
  3. Competition: DTDC operates in a competitive market, and the company may face challenges from other courier and cargo delivery companies.
  4. External Factors: DTDC may be by external factors such as economic conditions, natural calamities and political instability. Which may affect its operations and ability to deliver shipments.
  5. Capacity constraints: Also, DTDC may face capacity constraints if it is unable to handle a large volume of shipments or if it lacks. The resources required to meet the demand.
DTDC Full Form

FAQs on

Who is the owner of DTDC?

Shri Subhashish Chakraborty:

Subhashish Chakraborty. Shri Subhashish Chakraborty is the Founder Chairman & Managing Director of DTDC Group of Companies.

Is DTDC a government company?

Overview – DTDC Express Limited:

DTDC Express Limited is a public company incorporated on July 26, 1990. It is classified as a Public Limited Company and is based in Bangalore, Karnataka.

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Is DTDC a big company?

We are India’s leading integrated express logistics provider, operating the largest physical network of customer access points in the country. We provide a wide range of technology-enabled logistics solutions to serve a wide spectrum of customers across diverse industry verticals.

What is the purpose of DTDC?

DTDC Express Limited (also known as DTDC or Desk to Desk Courier and Cargo) is an Indian courier delivery service company, headquartered in Bangalore. DTDC handles 12 million shipments every month. (as DTDC Courier & Cargo Limited)

What is the highest salary of DTDC?

What is the highest salary in DTDC Express? The highest paying job in DTDC Express is that of a Deputy General Manager with a salary of ₹21.6 Lakh per annum. The top 10% of employees earn more than ₹7.25 lakh per annum.

Does DTDC come home?

Our executive will come to your pickup address on the selected day as per your availability and process the order request.

Is DTDC good for working?

DTDC has an overall rating of 3.6 out of 5 based on over 258 reviews left anonymously by employees. 66% of employees would recommend working at DTDC to a friend and 65% have a positive outlook for the business. This rating has decreased by -5% in the last 12 months.

Is it good to work in DTDC?

DTDC Express is rated 3.5 out of 5 on 121 reviews by staff on Ambitionbox. DTDC Express is known for work-life balance which is among the top with a rating of 3.6. However, the pay and benefits are the lowest at 3.1 and can be.

How much is DTDC charged per kg in India?

DTDC Prime:

The rates are as follows: A 500-gram package sent within the same city may range from Rs. 80 to Rs. 250, while the rates for a 1 kg package sent to a different state can range from Rs. 300 to Rs. 750.

DTDC Full Form

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How much time will the DTDC courier take?

2-7 days:

How long does DTDC take for delivery? Usually 2-7 days. It highly depends on the delivery mode and origin/destination. You can estimate delivery times here.

Is DTDC safe for mobile phones?

Yes, it is very reliable. I did this recently using a DTDC app called MyDTDC. This app allows us to select a pin code, enter pickup and address, what we want to carry (mobile, laptop etc.), select the insurance option, and submit a photo of the package (user has to pack carrier ).

Is DTDC good for laptops?

DTDC provides specialized packaging and services for electronic items like laptops to ensure the speedy and safe delivery of laptops and other items. DTDC Laptop courier charges are the same as any other non-document parcel.

Which is faster DTDC or Bluedart?

Blue Dart values your time. That’s why it prioritizes fast and secure delivery of your packages.

Who is DTDC’s competitor?

See how DTDC compares with similar products. DTDC’s top competitors include Delhivery, Expressbiz and Locus.

What happens if the DTDC courier is not delivered?

Terms and conditions. Only those consignments which are not successful to the destination within EDD due to reasons attributable to the Company will be considered for a DTDCshipAssure™ refund. Customers will be proactively notified if a shipment is eligible for a refund.

Does DTDC provide Cash on Delivery?

payment on delivery:

So, Our e-commerce solutions allow your customers to use cash on delivery or other forms of digital payments including UPI.

Which courier is the fastest?

Delhivery is one of the best domestic courier services in India. The company is known for efficiently providing and assisting its customers at every step. From placing orders to scheduling pick-ups as well as real-time tracking of their deliveries, DTDC Full Form Delhivery provides dedicated 24/7 support.

Which courier has the fastest speed?

DHL is undoubtedly one of the best courier partners in the country. You can use DHL not only in India but also in 220+ countries of the world. DHL provides one of the fastest parcel delivery services.

Which DTDC service is the fastest?

Also, Ground Premium offers our fastest ground turnaround times in the network, providing our customers with speed and cost-effectiveness for their logistics needs.

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